Privacy Policy
This Privacy Policy describes how Cosmic Cleaners (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you interact with our website, request services, book cleanings, make payments, or otherwise communicate with us. It also explains your rights and choices regarding your personal information and how to contact us with questions.
1. Information We Collect
We may collect personal information in a few different ways depending on how you interact with us.
Information you provide directly to us. We may collect information such as your name, email address, phone number, billing details, and service address when you book services, request a quote, contact us, or otherwise communicate with us.
Information collected automatically. When you visit our website, we may collect certain information automatically through cookies and similar technologies to help improve user experience and analyse website traffic.
2. How We Use Information
We may use personal information for the following purposes:
To provide and manage our cleaning services
To process payments
To communicate with you about bookings, services, and support
To improve our services and website experience
To analyse website usage and performance
To protect against misuse, unauthorised activity, or service-related issues
3. How We Share Information
We do not sell your personal information.
We may share your information with trusted third-party service providers that help us operate our
business and deliver services, such as payment processors or other vendors that support scheduling, communications, or website functionality.
We may also disclose information when required to comply with applicable law, legal process, or to protect our rights, property, safety, customers, or business operations.
4. Your Choices and Rights
You may have the right to request access to, update, or delete your personal information.
You may also choose to limit certain communications from us, and you can generally manage cookie settings through your browser settings. Depending on your location, you may have additional privacy rights under applicable law.
To exercise your rights or submit a privacy request, please contact us using the information listed at the end of this Privacy Policy.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, remember preferences, and analyse website traffic.
Cookies are small data files stored on your device that help websites function and provide insight into how users interact with the site. You can usually control or disable cookies through your browser settings, though some parts of the website may not function properly if you do so.
6. How We Protect Information
We implement reasonable administrative, technical, and physical security measures designed to protect personal information from unauthorised access, disclosure, alteration, or misuse.
No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. How Long We Retain Information
We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
8. Third-Party Services and Links
Our website or operations may involve third-party service providers or platforms. When third parties process information on our behalf, we expect them to handle personal information in a manner appropriate to the services they provide.
If our website includes links to third-party websites or services, those third parties may have their own privacy practices. We are not responsible for the privacy practices of third-party websites not operated by us.
9. Children’s Privacy
Our services are not directed to children, and we do not knowingly collect personal information from children through our website.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date at the top.
11. Contact Information
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please
contact us at:
Email: info@cosmiccleaners.com
Phone: (978) 792-4883
Effective Date: April 5, 2026